ServicesSpare parts logistics

Increase system availability with defined spare parts processes

As your reliable partner, we know how important the timely delivery of high-quality spare parts is for your success. To ensure that your spare parts stocks are continually replenished, we offer you spare-parts contracts and framework agreements that are individually tailored to your needs. You will benefit from clearly defined processes and increase the availability of your systems and equipment at the same time.

Benefits at a glance

Round the clock – our spare parts delivery puts you in the best possible position

Place orders for spare parts quickly and conveniently – online (DirectSPARE), by email, or over the phone.

DirectSPARE orders

Use our web-based ordering system around the clock, 7 days a week. Check availability, get pricing information, and place orders with ease. It couldn’t be simpler.

Repair and replacement services

For defective parts, we are there to help with our repair and replacement service. If you order spare parts from our replacement stock, you will also receive a discount on the regular list price.

Framework agreements for spare parts

Want to be better prepared? Our spare parts services can be bundled into a custom framework agreement. Your benefits range from fixed lead times for spare parts and obsolescence management to fixed prices and exclusive discounts for large volumes.

Flat rate for spare parts

This is our comprehensive offering for those looking for a professional partnership over the entire life cycle of their systems. Take advantage of our complete range of high-quality spare and wear parts. Our flat-rate contract, which guarantees fixed prices for specific system use over a defined period time as well as clearly defined delivery times, leaves nothing to be desired.